Help with Common Booking Form Issues
Having trouble completing an online booking? You have come to the right spot for help with common booking form issues and errors! Here is a step by step walk through of the Booking Process with Solutions to common issues.
Booking Process:
1. Select the number of guests and then your date in the calendar.
a. If you do not select the number of guests or select and click your date the form will not process.
2. Then be sure to select the departure time (click on) that appears below the calendar.
a. After your complete step 1 a departure time will appear below the calendar. Be sure to select and click on the time.
3. After electing the date – the order total will appear.
a. The order total will then appear beneath the calendar.
4. Fill out the text box with the names of guests.
a. Please fill out the text box with Passenger Names, please highlight any children by typing a – C – next to their name. Please add any questions or requests at the bottom of the form.
5. Be sure to tick the box “Please Confirm”
a. Please make sure that you tick – select the “Please Confirm” Box.
6. Input your cell phone for contact
a. If have an international cellphone number, please add your number in the Guest Names Text Box and you can input 555-555-5555 as a value a placeholder
7. Click Book Now – The booking will be placed in your Cart.
a. If everything is correct your Booking will be successfully placed in your Cart.
8. The form will scroll down.
a. Give the system a second to process and the form will automatically scroll down to the next section.
9. Input your billing address, email address etc. into the form.
a. NOTE: Please be sure that your address & zip code matches the billing address on file with your credit card company. If you receive an “AVS address not match error” at the end of the booking process, please double check your billing address and contact your credit card provider if necessary to confirm the exact address that they have on file.
10. Tick and complete the I am not a robot reCAPTCHA test.
a. Please be sure to complete the reCAPTCHA test to prove you are human.
11. Input – fill out the credit card payment form.
a. Fill out the Credit Card Form with the Card Number, Expiration Date, CCV and required information.
12. Tick the box – I have read and agree to Terms & Conditions.
a. Please make sure to click and tick the agree to Terms & Conditions box. The purchase will not complete if this box is not ticked. There is a link to Terms and Conditions so that you can read them as necessary.
13. Click Place Order
14. Your Booking should Now Process and Complete.
OTHER – There will be an info and directions message at the bottom of your receipt and an info & reminder text will be sent the late afternoon/evening before your reservation date. Still Having issues? Please Contact us using the form below!
Day-Trip to Lāna‘i
A day-trip to Lānaʻi is an easy ferry ride from Maui, departing from Maalaea Harbor. You can book your day trip itinerary with Lost on Lānaʻi that includes your round trip Maui to Lānaʻi ferry and transfers at the same price as doing it independently. With the added time saving convenience of not having to book the ferry and call the shuttle yourself. Visit the Lāna‘i Cat Sanctuary, Lāna‘i City or Hulopo‘e Beach.
Explore More Maui Activities
Planning your vacation? Please Shop & Book your Maui Activity like a Whale Watch Tour, Day Trip to the Lanai Cat Sanctuary or a Snorkel Excursion direct on our site. We pick the best Maui Activities and let you Book Direct with Real Time Availability and the Best Price Available.
Still Having issues? Please Contact us using the form below!
Lanai Activities
Showing 1–12 of 19 results
-
PacWhale Eco-Adventures Lanai Snorkel & Dolphin Watch from Maalaea
-
Lanai Cat Sanctuary – Ferry, Town, Cats & Four Seasons Resort 6:30AM-5:30PM
From: $169.00 -
Lanai Cat Sanctuary – Town, Cats & Adventure Park 6:30AM-5:30PM
From: $181.00 -
Lanai Cat Sanctuary – Ferry, Town & Cats 6:30AM-1:00PM
From: $169.00 -
Lanai Cat Sanctuary – Ferry & Cats Only 11:00AM-5:30PM Stay till Close
From: $157.00 -
Lanai Cat Sanctuary – Ferry & Cats Only 6:30AM-5:30PM Stay till Close
From: $157.00 -
Lanai Cat Sanctuary – Ferry, Harbor/Beach, Cats & Town 6:30AM-5:30PM
From: $169.00 -
Lanai Cat Sanctuary – Ferry, Beach/Harbor & Cats 6:30AM-1:00PM
From: $157.00 -
Lanai Cat Sanctuary – Town, Cats & Town 6:30AM-5:30PM – Town Twice
From: $181.00 -
Lanai Cat Sanctuary – Ferry, Cats ONLY 6:30AM-1:00PM
From: $157.00 -
Lanai Cat Sanctuary – Ferry, Town, Cats & Beach 6:30AM-5:30PM
From: $169.00 -
Lanai Cat Sanctuary – Ferry, Town & Cats 6:30AM-5:30PM Stay till Close
From: $169.00
Lanai, Activities & News Posts
Explore Molokini Crater: Maui’s Volcanic Marine Sanctuary
Photo Credit to Lost on Lanai Explore Molokini Crater: Maui’s Volcanic Marine Sanctuary Molokini Crater is located just 3 miles off Maui’s southwest coast. Its distinctive crescent shape draws thousands of visitors each year. To many, it’s a world-class...
FAQ’s, Tips and Info on Visiting the Lanai Cat Sanctuary
FAQ's, Tips and Info on Visiting the Lanai Cat Sanctuary Many great questions about visiting the Lanai Cat Sanctuary are sent to us via email and text. We are sharing the questions and answers on this “Master List” of FAQ’s for Visiting the Cat Sanctuary post...
15 Interesting Facts About the Unique Island of Lanai, Hawaii
15 Interesting Facts About the Unique Island of Lanai, Hawaii Here are 15 interesting facts that make Lanai a truly unique Hawaiian island! Looking for a Hawaiian getaway that's off the beaten path? The island of Lanai might be just the place. It's easy to...
Maui to Lanai Ferry Schedule
Maui to Lanai Ferry Schedule The Maui to Lanai Ferry schedule offers day trippers and local travelers a convenient schedule of three daily round trips. Traveling across the Auau Channel, between Maalaea Harbor on Maui and Manele Harbor on Lanai, it’s one of the...
Lāna‘i’s Failed Sugar Venture at Keomuku – History of Lāna‘i Hawaii
Lost on Lanai Picture of Ka Lanakila O Ka Malamalama Church at Keomoku Lāna‘i’s Failed Sugar Venture at Keomuku – History of Lāna‘i Hawaii The failed sugar venture at Keomoku is an important footnote in the history of Lāna‘i. At the end of the 19th century, Lāna‘i’s...
Cat Cafe Maui: A Unique and Heartwarming Maui Activity
image credit: Cat Cafe Maui 🐾 Cat Cafe Maui: A Unique and Heartwarming Maui Activity A Relaxing Blend of Cats, Community, and Compassion, located in the Queen Ka‘ahumanu Center in Kahului. Have you visited the Lāna‘i Cat Sanctuary but want more cat time while on Maui?...
Lanai Cat Sanctuary Releases Impact Report 2023-2024
Credit Lanai Cat Sanctuary Lanai Cat Sanctuary Releases Impact Report 2023-2024 The Lanai Cat Sanctuary recently released their first ever impact report that highlights the positive difference visitors and supporters are making. Executive Director Keoni Vaughn...
Maui Student Advances to Win Top Hawaii Rotary Youth Foundation Scholarship
Credit Rotary International Maui Student Advances to Win Top Hawaii Rotary Youth Foundation Scholarship This year, as reported by Maui Now, seven Rotary clubs throughout Maui County awarded $5,000 scholarships to outstanding graduating seniors through the Hawaii...
Save 10% on Tours and Activities Worldwide with Viator – Limited-Time Promo Code!
Credit Viator Save 10% on Tours and Activities Worldwide with Viator – Limited-Time Promo Code! Great news on a Travel Promotion just shared with us! Viator has made a special 10% discount code available for our guests. Whether you're planning your next adventure here...
9 Ways to Support the Lanai Cat Sanctuary
Credit Lanai Cat Sanctuary 9 Ways to Support the Lanai Cat Sanctuary Located on the peaceful island of Lanai, the Lanai Cat Sanctuary is home to over 800 rescue cats — lovingly referred to as “Lanai Lions.” This one-of-a-kind, open-air sanctuary provides lifelong care...