Help with Common Booking Form Issues
Having trouble completing an online booking? You have come to the right spot for help with common booking form issues and errors! Here is a step by step walk through of the Booking Process with Solutions to common issues.
Booking Process:
1. Select the number of guests and then your date in the calendar.
a. If you do not select the number of guests or select and click your date the form will not process.
2. Then be sure to select the departure time (click on) that appears below the calendar.
a. After your complete step 1 a departure time will appear below the calendar. Be sure to select and click on the time.
3. After electing the date – the order total will appear.
a. The order total will then appear beneath the calendar.
4. Fill out the text box with the names of guests.
a. Please fill out the text box with Passenger Names, please highlight any children by typing a – C – next to their name. Please add any questions or requests at the bottom of the form.
5. Be sure to tick the box “Please Confirm”
a. Please make sure that you tick – select the “Please Confirm” Box.
6. Input your cell phone for contact
a. If have an international cellphone number, please add your number in the Guest Names Text Box and you can input 555-555-5555 as a value a placeholder
7. Click Book Now – The booking will be placed in your Cart.
a. If everything is correct your Booking will be successfully placed in your Cart.
8. The form will scroll down.
a. Give the system a second to process and the form will automatically scroll down to the next section.
9. Input your billing address, email address etc. into the form.
a. NOTE: Please be sure that your address & zip code matches the billing address on file with your credit card company. If you receive an “AVS address not match error” at the end of the booking process, please double check your billing address and contact your credit card provider if necessary to confirm the exact address that they have on file.
10. Tick and complete the I am not a robot reCAPTCHA test.
a. Please be sure to complete the reCAPTCHA test to prove you are human.
11. Input – fill out the credit card payment form.
a. Fill out the Credit Card Form with the Card Number, Expiration Date, CCV and required information.
12. Tick the box – I have read and agree to Terms & Conditions.
a. Please make sure to click and tick the agree to Terms & Conditions box. The purchase will not complete if this box is not ticked. There is a link to Terms and Conditions so that you can read them as necessary.
13. Click Place Order
14. Your Booking should Now Process and Complete.
OTHER – There will be an info and directions message at the bottom of your receipt and an info & reminder text will be sent the late afternoon/evening before your reservation date. Still Having issues? Please Contact us using the form below!
Day-Trip to Lāna‘i
A day-trip to Lānaʻi is an easy ferry ride from Maui, departing from Maalaea Harbor. You can book your day trip itinerary with Lost on Lānaʻi that includes your round trip Maui to Lānaʻi ferry and transfers at the same price as doing it independently. With the added time saving convenience of not having to book the ferry and call the shuttle yourself. Visit the Lāna‘i Cat Sanctuary, Lāna‘i City or Hulopo‘e Beach.
Explore More Maui Activities
Planning your vacation? Please Shop & Book your Maui Activity like a Whale Watch Tour, Day Trip to the Lanai Cat Sanctuary or a Snorkel Excursion direct on our site. We pick the best Maui Activities and let you Book Direct with Real Time Availability and the Best Price Available.
Still Having issues? Please Contact us using the form below!
Lanai Activities
Showing 1–12 of 20 results
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Lanai Cat Sanctuary – Ferry & Cats Only 6:30AM-5:30PM Stay till Close
From: $157.00 -
Lanai Cat Sanctuary – Ferry, Beach/Harbor & Cats 6:30AM-5:30PM Stay till Close
From: $157.00 -
Lanai Cat Sanctuary – Ferry, Town & Cats 6:30AM-5:30PM Stay till Close
From: $169.00 -
Ferry Only Round Trip Flexible Booking Form: Maalaea Harbor Manele Harbor
From: $132.00 -
Lanai Cat Sanctuary – Ferry, Town, Cats & Beach 6:30AM-5:30PM
From: $169.00 -
Ferry and Round Trip Town Transfer Self-Guided Package 6:30AM-5:30PM
From: $157.00 -
Ferry Round Trip Only for Independent Visitors 6:30AM-5:30PM
From: $132.00 -
Lanai Cat Sanctuary – Ferry, Harbor/Beach, Cats & Town 6:30AM-5:30PM
From: $169.00 -
Lanai Cat Sanctuary – Town, Cats & Town 6:30AM-5:30PM – Town Twice
From: $181.00 -
Lanai Cat Sanctuary – Ferry & Cats Only 11:00AM-5:30PM Stay till Close
From: $157.00 -
Lanai Cat Sanctuary – Ferry, Beach/Harbor & Cats 6:30AM-1:00PM
From: $157.00 -
Lanai Cat Sanctuary – Ferry, Cats & Town 11:00AM-5:30PM
From: $169.00
Lanai, Activities & News Posts
A Peaceful Maui Activity: Discover the Maui Tea Farm in Upcountry Kula
Credit Maui Tea Farm A Peaceful Maui Activity: Discover the Maui Tea Farm Looking for a peaceful and unique Maui activity? Escape the crowds and head to the scenic slopes of Haleakalā, where the Maui Tea Farm in Kula offers an unforgettable experience. With guided...
Celebrating Aloha with the Hawaiian Tradition of Leis on Lei Day
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Guide & Tips for Shopping in Lāna‘i City
Let us be your Guide! Explore our Guide & Tips for the shopping in Lanai City. Offering a diverse range of easy options to satisfy every budget.Looking for info on Food & Dining Options in Lāna‘i City? Please check out our Guide & Tips for Lāna‘i City...
Restaurant Guide & Tips for Blue Ginger Cafe
Serving Breakfast and Lunch .... Lāna‘i Style since 1991! Open 7:00AM - 2:00PM Call 808-565-6363 Located at 409 7th Street, Lāna‘i City, HI 96763The Blue Ginger Café is a family friendly café & diner located in the heart of Lanai City, serving authentic local...
Guide & Tips for Restaurants in Lānaʻi City
Let us be your Guide! Explore our Guide & Tips for the restaurants in Lanai City. Offering a diverse range of easy options to satisfy every palate.Looking for info on Food & Dining Options at Manele Harbor or at the Resorts? Please check out our Guide &...
Lāna’i’s First Dog Park Set to Open
Image Credit to Maui County Lāna'i's First Dog Park Set to Open April 29 Lāna'i City will soon welcome its first-ever dedicated public space for dogs. The Fraser Avenue Lāna'i Dog Park is scheduled to open with a blessing and grand opening ceremony at 4 p.m. on...
Getting Your Directions to Maalaea Harbor
Map credit to Google Maps Getting Your Directions to Maalaea Harbor DIRECTIONS - Use this Google Map Link for location of Maalaea Harbor Expeditions Ferry Ticket Booth located at 101 Maalaea Boat Harbor Rd.: Google Map Link Directions TRAVEL TIME TO MAALAEA HARBOR –...
NEW Lanai Cat Sanctuary Itinerary: Adding Adventure Park as an Option!
NEW Lanai Cat Sanctuary Itinerary: Adding Adventure Park as an Option! Quick Update: New Lanai Cat Sanctuary Itinerary Combining Visit to the Adventure Park! We are adding a new itinerary that includes a visit to the Adventure Park for an activity combined with a...
Lāna‘i Skatepark and Youth Center Grand Opening
Picture Credit to Maui County Lānaʻi Skatepark and Youth Center Grand Opening Maui County officials, local stakeholders, and community members gathered in Lāna‘i City on March 29, 2025, to celebrate the blessing and grand opening of the Lāna‘i Skatepark and Youth...
Final Whale Count of the Season Records 714 Humpbacks Across Hawaii
Pic Credit Fern Gavelek - A volunteer scopes out the horizon in search of humpback whales at Keauhou Scenic Lookout on Hawaii Island. Final Whale Count of the Season Records 714 Humpbacks Across Hawaii As reported by Spectrum News in their recent article, the final...