Help with Common Booking Form Issues

Having trouble completing an online booking? You have come to the right spot for help with common booking form issues and errors! Here is a step by step walk through of the Booking Process with Solutions to common issues.

Booking Process:

1. Select the number of guests and then your date in the calendar.
a. If you do not select the number of guests or select and click your date the form will not process.

Form Choose Party Number and Date Lost on Lanai Online Booking Lanai Cat Sanctuary

2. Then be sure to select the departure time (click on) that appears below the calendar.
a. After your complete step 1 a departure time will appear below the calendar. Be sure to select and click on the time.

3. After electing the date – the order total will appear.
a. The order total will then appear beneath the calendar.

Select Time and Date

4. Fill out the text box with the names of guests.
a. Please fill out the text box with Passenger Names, please highlight any children by typing a – C – next to their name. Please add any questions or requests at the bottom of the form.

5. Be sure to tick the box “Please Confirm”
a. Please make sure that you tick – select the “Please Confirm” Box.

Input Names and ConfirmLost on Lanai Online Booking Lanai cat Sanctuary

6. Input your cell phone for contact
a. If have an international cellphone number, please add your number in the Guest Names Text Box and you can input 555-555-5555 as a value a placeholder

Text Box Booking Form Input Cellphone Lost on Lanai Lanai cat Sanctuary Online Booking

7. Click Book Now – The booking will be placed in your Cart.
a. If everything is correct your Booking will be successfully placed in your Cart.

8. The form will scroll down.
a. Give the system a second to process and the form will automatically scroll down to the next section.

9. Input your billing address, email address etc. into the form.
a. NOTE: Please be sure that your address & zip code matches the billing address on file with your credit card company. If you receive an “AVS address not match error” at the end of the booking process, please double check your billing address and contact your credit card provider if necessary to confirm the exact address that they have on file.

Billing Details

10. Tick and complete the I am not a robot reCAPTCHA test.
a. Please be sure to complete the reCAPTCHA test to prove you are human.

Recaptcha

11. Input – fill out the credit card payment form.
a. Fill out the Credit Card Form with the Card Number, Expiration Date, CCV and required information.

12. Tick the box – I have read and agree to Terms & Conditions.
a. Please make sure to click and tick the agree to Terms & Conditions box. The purchase will not complete if this box is not ticked. There is a link to Terms and Conditions so that you can read them as necessary.

Credit Card Form Place Order

13. Click Place Order

14. Your Booking should Now Process and Complete.

OTHER – There will be an info and directions message at the bottom of your receipt and an info & reminder text will be sent the late afternoon/evening before your reservation date. Still Having issues? Please Contact us using the form below!

Day-Trip to Lāna‘i

A day-trip to Lānaʻi is an easy ferry ride from Maui, departing from Maalaea Harbor.  You can book your day trip itinerary with Lost on Lānaʻi that includes your round trip Maui to Lānaʻi ferry and transfers at the same price as doing it independently. With the added time saving convenience of not having to book the ferry and call the shuttle yourself. Visit the Lāna‘i Cat Sanctuary, Lāna‘i City or Hulopo‘e Beach.

Explore More Maui Activities

Planning your vacation? Please Shop & Book your Maui Activity like a Whale Watch Tour, Day Trip to the Lanai Cat Sanctuary or a Snorkel Excursion direct on our site. We pick the best Maui Activities and let you Book Direct with Real Time Availability and the Best Price Available.

 Still Having issues? Please Contact us using the form below!

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Lanai Activities

Showing 1–12 of 20 results

  • lanai_cat_sanctuary_630am_530pm_cast_till_close_lost_on_lanai_maui_hawaii_ferry

    Lanai Cat Sanctuary – Ferry & Cats Only 6:30AM-5:30PM Stay till Close

    From: $157.00
  • lanai_cat_sanctuary_630_530_lost_on_lanai_maui_hawaii_ferry

    Lanai Cat Sanctuary – Ferry, Beach/Harbor & Cats 6:30AM-5:30PM Stay till Close

    From: $157.00
  • lanai_cat_sanctuary_630am-530pm_town_cats_close_lost_on_lanai_maui_hawaii_ferry

    Lanai Cat Sanctuary – Ferry, Town & Cats 6:30AM-5:30PM Stay till Close

    From: $169.00
  • lost-on-lanai-cat-sanctuary-maui-activities-travel-tips

    Ferry Only Round Trip Flexible Booking Form: Maalaea Harbor Manele Harbor

    From: $132.00
  • lanai_cat_sanctuary_630am_530pm_town_cats_beach_lost_on_lanai_maui_hawaii

    Lanai Cat Sanctuary – Ferry, Town, Cats & Beach 6:30AM-5:30PM

    From: $169.00
  • town_only_lanai_city_lost_on_lanai_maui_hawaii_ferry

    Ferry and Round Trip Town Transfer Self-Guided Package 6:30AM-5:30PM

    From: $157.00
  • Ferry Round Trip Only for Independent Visitors 6:30AM-5:30PM

    Ferry Round Trip Only for Independent Visitors 6:30AM-5:30PM

    From: $132.00
  • lanai_cat_sanctuary_beach_cats_town_630_530_lost_on_lanai_maui_hawaii_ferry

    Lanai Cat Sanctuary – Ferry, Harbor/Beach, Cats & Town 6:30AM-5:30PM

    From: $169.00
  • lanai_cat_sanctuary_town_cats_town_630am_530pm_lost_on_lanai_maui_hawaii_ferry

    Lanai Cat Sanctuary – Town, Cats & Town 6:30AM-5:30PM – Town Twice

    From: $181.00
  • lanai_cat_sanctuary_11_530_cats_close_lost_on_lanai_Maui_hawaii_ferry

    Lanai Cat Sanctuary – Ferry & Cats Only 11:00AM-5:30PM Stay till Close

    From: $157.00
  • lanai_cat_sanctuary_630am_100pm_beach_cats_lost_on_lanai_maui_hawaii_ferry

    Lanai Cat Sanctuary – Ferry, Beach/Harbor & Cats 6:30AM-1:00PM

    From: $157.00
  • lanai_cat_sanctuary_11am-530pm_cats_town_lost_on_lanai_maui_hawaii_ferry

    Lanai Cat Sanctuary – Ferry, Cats & Town 11:00AM-5:30PM

    From: $169.00

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A Peaceful Maui Activity: Discover the Maui Tea Farm in Upcountry Kula

Credit Maui Tea Farm A Peaceful Maui Activity: Discover the Maui Tea Farm Looking for a peaceful and unique Maui activity? Escape the crowds and head to the scenic slopes of Haleakalā, where the Maui Tea Farm in Kula offers an unforgettable experience. With guided...

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Guide & Tips for Shopping in Lāna‘i City

Let us be your Guide! Explore our Guide & Tips for the shopping in Lanai City. Offering a diverse range of easy options to satisfy every budget.Looking for info on Food & Dining Options in Lāna‘i City? Please check out our Guide & Tips for Lāna‘i City...

Restaurant Guide & Tips for Blue Ginger Cafe

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Map credit to Google Maps Getting Your Directions to Maalaea Harbor DIRECTIONS - Use this Google Map Link for location of Maalaea Harbor Expeditions Ferry Ticket Booth located at 101 Maalaea Boat Harbor Rd.: Google Map Link Directions TRAVEL TIME TO MAALAEA HARBOR –...

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