FAQ
About Jeep Rental
Update 1/6/22 – Our JEEP Packages Not Currently Available for Booking
Reserve Your Jeep Rental With Ferry Tickets
Question: What kind of Jeep Packages does Lost on Lāna‘i offer?
Answer & More Info
A, Lost on Lāna‘i Offers one Jeep Rental Package utilizing vehicles from Lanai Car Rental. The Jeep Rental & Ferry Package is for Maui based day visitors.
More info can be found at….
What are the drive times and routes to some of Lāna‘i's storied places?
Answer & More Info
Where do I pick up the Jeep ?
Answers & More Info
A. Guests arriving on the Ferry you will be met by the Shuttle transfer van drivers at the end of the gang way. Just look for the person holding the sign with Rabacas/Lanai City Shuttle.
Brad’s thoughtfulness and thoroughness completely surpassed my expectations. He made all arrangements for ferry passage for our group of three, and also flawlessly organized transportation to town in Lāna‘i and the rental of a great Jeep at Dollar. We appreciated him emailing us with updates on some off-road closures due to weather, too. He even met us at the dock in Lāna‘i with copies of all paperwork, informative maps and brochures, and coupons to use at island merchants. “Lost on Lanai” is first class in my opinion, and now that we have our new home in Maui we will be calling on Brad (and Kara) to help with any travel needs for ourselves, family and friends when visiting Lāna‘i .
FB Review January 5, 2017
https://business.facebook.com/pg/lostonlanai/reviews/?ref=page_internal
A while in advance I organised a trip from Oahu to Lanai with Lost on Lanai, who guided me with itinerary suggestions, helpful hints and a finalised schedule that meant we had enough time to do what we wanted to the most, visit the Lanai Cat Sanctuary (like so many before us) and plenty of time to drive around the island to check out some of the beautiful places Lanai has to offer. Ours was a half day tour, which started with a pick up at the airport, a drive to Lanai City and a tour around, a trip to the Garden of the Gods and Shipwreck Beach, then lunch in Lanai City followed by the most fantastic visit to the kitties. Our driver was a fountain of knowledge about the past and present of the island and we were made very comfortable throughout our stay.
If you fancy a visit, do it with Lost on Lanai, you can’t go wrong.
Question: How do I get my tickets?
Answer & More Info
EXPEDITIONS CHECK IN – Expeditions asks guests to check in at their Lahaina Harbor Ticket Booth about 30 min prior to departure. Give the attendant your name and show them your ID and they will give you your roundtrip tickets. If they ask for a paper voucher let them know that Brad with Lost on Lāna‘i has already e-mailed the office a copy. If you have any questions when you check in please call me on the cell number included with your confirmation email.
Question: What about checking in for Expeditions and directions to Lahaina?
Answer & More Info
Reservations: All passengers first and last names required, no initials please, including children and non-paying infants.
Check-in Time: Passengers must check in 30 minutes prior to departure time. Please print and bring the receipt and voucher you receive from Lost on Lāna‘i or be able to show it electronically via smart phone, tablet, etc. and present I.D. in exchange for tickets. Ferry departs on schedule and does not wait for late passengers.
Luggage/Bags: You are allowed two (2) bags and one (1) carry on, no charge. Excess bags, bicycles, dogs, surfboards over 7 feet long, sailboards (with bag and mast) and kayaks will be charged a fee.
Pier Locations: Depart from the main loading pier at Lahaina Harbor on the island of Maui, across from the Pioneer Inn Hotel. (Lahaina Harbor is located off Front Street, behind the Banyan tree). Pick up your tickets at the Expeditions booth at Lahaina harbor main loading dock.
https://lostonlanai.com/directions-to-lahaina-harbor-parking-and-expeditions-ticket-booth/
Question: What about Lāna‘i City?
Answer & More Info
Here are a few quick tips & info resources to help plan your visit to Lāna‘i City.
Lāna‘i City is very compact and walkable. Some people have “seen it all” in an hour while others can “spend the day” ….. depends on each individuals’ taste & preferences.
Restaurants:
Time spent on Lunch usually averages 30-45 minutes.
Pele’s is closed for lunch Sat & Sun and Cafe 565 is closed on Sunday. Blue Ginger only accepts cash – no cc. Canoes is closed. No Ka Oi is off of the square at Houston & 9yth and is open for lunch most weekdays as is the Poke shop (which sells out early – located on Gay Street) Coffee Works is located at Ilima & 6th and is open 7am-4pm.
Shopping:
Mike Carroll Gallery (A must for the chance to meet Kathy Carroll founder of the Cat Sanctuary.)
The Local Gentry – Great selection “local” clothing, etc.
Hula Hut – Souvenirs and gifts.
Lana‘i Art Center – Community run Art Center.
Museum:
https://www.lanaichc.org/ is another, imo, must see.
Great APP & Guide – Info on Lāna‘i:
https://www.lanaichc.org/lanai-guide.html
Weather can be “variable”. It also can be cooler upcountry on Lāna‘i than expected so everything from sunscreen to layers, an umbrella or light weight jacket are always a good idea.
https://weather.com/weather/5day/l/96763:4:US
https://lostonlanai.com/product/ferry-and-round-trip-town-transfer-self-guided-package/
Question: Can you tell me more about the ferry and transfers on island?
Answer & More Info
A: The ferry ride between Lahaina and Lāna‘i typically lasts between 45-55 minutes.
Q: How are transfers to the Cat Sanctuary done? Car or Van?
A: Transfers for the cat Sanctuary are done via a Shuttle Van.
Q: How long is the ride between the Harbor and the Cat Sanctuary?
A: About 20 minutes. 30-40 minutes if the shuttle first has to make a stop in town.
Q: What time are typical pickups from the Cat Sanctuary?
A: 12:45 pm for the 2:00pm Ferry & for transfer toTown. Last pick up is at 3:00pm when the Cat Sanctuary closes and for the 4:30pm ferry.
Q: What do I do when I get off of the ferry on Lāna‘i?
A: When you disembark on Lāna‘i please head up the gangway. Your transfer driver will be waiting for you with a sign that has “Lanai City Shuttle Service” on it. Just let them know that you are Lost on Lāna’i Voucher Guests #### going to the Cat Sanctuary and they will direct you to the correct shuttle van.
Question: What is the Ferry Schedule between Maui and Lāna‘i?
Answer & More Info
Lahaina Departures:
(public loading dock in front of Pioneer Inn)
Departs from Maui to Lanai at:
6:45am 9:15am 12:45pm 3:15pm 5:45pm
Lāna‘i Departures:
(public loading dock at Manele Harbor)
Departs from Lanai to Maui at:
8:00am 10:30am 2:00pm 4:30pm 6:45pm
