FAQ

Tours & Activities

We have expanded our offerings to include Tours & Activities across Hawai‘i.

Please take a look at all of our available Tours & Activities.

Visit the Cat Sanctuary, Enjoy the Butterfly Farm, Snorkel off of Maui, enjoy a Luau, arrange airport Lei Greeting and much more.

Please take a look at all of our available Tours & Activities.

Check out our Tips and Pinned Posts to Learn More about a Cat Sanctuary Visit or Maui Activities.

Question: What kind of Private Tours are available on Maui?

I want to tour the Island.

Answer & More Info

We have more than 16 different Private Maui Tour Itineraries available for booking. Including:

  • Private Tours to Hana
  • Private Tour that includes the 7 Sacred Pools.
  • Private Tours to Haleakala.
  • Private Guided Hikes of Haleakala.
  • Private Birding Tour.

Please check them out by Clicking Here.

Question: What are my alternatives for arranging a Guided Tour on Lāna‘i? Updated 10/16/23

I want to tour the Island.

Answer & More Info

Unfortunately we are still unable to offer Guided Tours on Lāna‘i due to a lack of guides.

Alternatives

  1. Alberta’s Taxi service (the only Taxi service on island) does a paved road drive around island tour – reserved in advance. Call Alberta at 808-649-0808 for more information and to arrange.
  2. Self-Guided Tour – Rent a Jeep or Vehicle.

    Bart Baldwin – ABB Rental – (808) 649-0644 – [email protected] – http://www.abbautorental.com

    Lāna‘i Cheap Jeeps – http://lanaicheapjeeps.com

    Lanai Car Rental – lanaicarrental.com

    Paved Roads Only – 808 Day Trip/Judi Riley – Call/text (808) 649-0664, email [email protected]http://808daytrip.com/Rental_Cars.html

Your Ferry tickets may be booked with us at:

https://lostonlanai.com/product/expeditions-ferry-tickets/

Question: What are the Land Activities available on Maui?

I want a Land Activity on Maui.

Answer & More Info

We have more than 11 different Categories of Land or Tour Itineraries available for booking. Including:

Please check the Land Category out by Clicking Here or on one of the Category links above.

What are 3 other Activities on Maui that would pair with a Lāna‘i Cat Sanctuary Visit? Updated 10/16/23

I want to see it all.

Answer & More Info

Here are 3 Maui Activities that we think pair well with a Cat Sanctuary Visit:

The Maui Butterly Fly Farm

The Maui Butterfly Farm Tour

A visit to the Maui Ocean Center Aquarium

Maui Ocean Center All Day Admission Ticket

Maui Pineapple Farm Tour in Hali’imaile

Maui Pineapple Tour – 1.5 Hour Farm Tour in Haliimaile

Question: What are the Ocean Activities available on Maui?

I want an Ocean Activity on Maui.

Answer & More Info

We have more than 6 different Categories of Land Activities or Tours available for booking. Including:

Please check the Land Category out by Clicking Here or on one of the Category links above.

What about Private Tours?
 

I would like a Private Tour on Lāna‘i.

Answers & More Info

Unfortunately we are still unable to offer Guided Tours on Lāna‘i due to a lack of guides.

Alternatives

  1. Alberta’s Taxi service (the only Taxi service on island) does a paved road drive around island tour – reserved in advance. Call Alberta at 808-649-0808 for more information and to arrange.
  2. Self-Guided Tour – Rent a Jeep or Vehicle.Bart Baldwin – ABB Rental – (808) 649-0644 – [email protected] – http://www.abbautorental.com

    Lāna‘i Cheap Jeeps – http://lanaicheapjeeps.com

    Lanai Car Rental – lanaicarrental.com

    Paved Roads Only – 808 Day Trip/Judi Riley – Call/text (808) 649-0664, email [email protected]http://808daytrip.com/Rental_Cars.html

Your Ferry tickets may be booked with us at:

https://lostonlanai.com/product/expeditions-ferry-tickets/

 

Kathy and Tom Welch

We were staying on Maui and wanted to take a day trip to Lanai. Lost on Lanai turned out to be perfect. The ferry was from Lahaina. We were met at the ferry stop in lanai by Brad the organizer and Bruce our driver. Every detail was taken care of (including the ferry) and we had flexibility to see the island from several viewpoints and spend time at the beach. The bike ride was incredible with amazing vistas the entire ride. Bruce was an extremely knowledgable tour guide who took us to Garden of the Gods, Shipwreck beach and gave us time for lunch and shopping in the town square. We finished with an hour at one of the most beautiful beaches on our entire 12 day trip. Lanai is laid back, picturesque and full of history. Worth the trip and this is the way to see it. Back on Maui we enjoyed Lahaina which has great restaurants and lots of shopping within walking distance of the ferry.

Review on Biking Tour at:

https://lostonlanai.com/product/lanai-bike-downhill-tour-combination-package/ 

Kathy and Tom Welch

Guest, Review posted on Lost on Lanai

A while in advance I organised a trip from Oahu to Lanai with Lost on Lanai, who guided me with itinerary suggestions, helpful hints and a finalised schedule that meant we had enough time to do what we wanted to the most, visit the Lanai Cat Sanctuary (like so many before us) and plenty of time to drive around the island to check out some of the beautiful places Lanai has to offer. Ours was a half day tour, which started with a pick up at the airport, a drive to Lanai City and a tour around, a trip to the Garden of the Gods and Shipwreck Beach, then lunch in Lanai City followed by the most fantastic visit to the kitties. Our driver was a fountain of knowledge about the past and present of the island and we were made very comfortable throughout our stay.
If you fancy a visit, do it with Lost on Lanai, you can’t go wrong.

https://www.tripadvisor.com/Attraction_Review-g60628-d8826209-Reviews-Lost_on_Lanai-Lanai_City_Lanai_Hawaii.html

Claudia F Bexleyheath

Guest, Trip Advisor Review

Question: How do I get my tickets?
How easy is it to get my tickets?
Answer & More Info

Picking up you tickets from the Expeditions Maalaea Ticket Booth is done like “will call”.  Note: Your receipt will include an info & directions message or you will receive a second email from us with your confirmations.

EXPEDITIONS CHECK IN – Expeditions asks guests to check in at their Maalaea Harbor Ticket Booth 30 min prior to departure and they close boardng at 6:25am departing promptly at 6:30am.  Give the attendant your name and show them your ID and they will give you your roundtrip tickets. If they ask for a paper voucher let them know that Brad with Lost on Lāna‘i has already e-mailed the office a copy. If you have any questions when you check in please call me on the cell number included with your confirmation email.

Updated 10/16/23

 

Question: What about checking in for Expeditions and directions to Maalaea?

Where is Expeditions in Maalaea?

Answer & More Info

Expeditions Ferry Information Updated 10/16/23

Reservations: All passengers first and last names required, no initials please, including children and non-paying infants.

Check-in Time: Passengers must check in 30 minutes prior to departure time. Please print and bring the receipt and voucher you receive from Lost on Lāna‘i  or be able to show it electronically via smart phone, tablet, etc. and present I.D. in exchange for tickets. Ferry departs on schedule and does not wait for late passengers.  Boarding closes 5 min prior to departure.

Luggage/Bags: You are allowed two (2) bags and one (1) carry on, no charge. Excess bags, bicycles, dogs, surfboards over 7 feet long, sailboards (with bag and mast) and kayaks will be charged a fee and must be confirmed in advance.  Questions excess baggage? Call Expeditions at 808-661-3756.

Maui Pier Location: Depart from the main loading pier at located at 101 Maalaea Boat Harbor Rd. Ticket Booth  located across the Harbor in the Harbor/DLNR Building.

Google Map Link Directions.

Lāna‘i Pier Location: Main loading pier Manele Harbor.  Check in is at the Expeditions podium.

Google Map Link Directions.

Question: What about Lāna‘i City?
Info about Lāna‘i City.
Answer & More Info

Here are a few quick tips & info resources to help plan your visit to Lāna‘i City.

Lāna‘i City is very compact and walkable. Some people have “seen it all” in an hour while others can “spend the day” ….. depends on each individuals’ taste & preferences.

Restaurants:

Time spent on Lunch usually averages 30-45 minutes.

Pele’s is closed for lunch Sat & Sun. Blue Ginger only accepts cash – no cc. No Ka Oi is off of the square at Houston & 9th and is open for lunch most weekdays as is the Poke shop (which sells out early – located on Gay Street) Coffee Works is located at Ilima & 6th and is open 7am-4pm.

Shopping:

Mike Carroll Gallery (A must for the chance to meet Kathy Carroll founder of the Cat Sanctuary.)

The Local Gentry – Great selection “local” clothing, etc.

Hula Hut – Souvenirs and gifts.

Lana‘i Art Center – Community run Art Center.

Museum:

https://www.lanaichc.org/ is another, imo, must see.

Great APP & Guide – Info on Lāna‘i:

https://www.lanaichc.org/lanai-guide.html

Weather can be “variable”. It also can be cooler upcountry on Lāna‘i than expected so everything from sunscreen to layers, an umbrella or light weight jacket are always a good idea.

https://weather.com/weather/5day/l/96763:4:US

Ferry and Round Trip Town Transfer Self-Guided Package

Can I start my Tour from the Airport?
I will make my own flight arrangements.
Answer & More Information

We are no longer offering this Itinerary as a Package due to Ohana ceasing air service.  Mokulele currently services LNY with smaller aircraft. Their schedule does allow for a day trip, HOWEVER, they have not been operating reliably to schedule.

Independent Travelers – You can arrange an airport pickup for the Cat Sanctuary directly from Rabaca’s in advance. Cost will be $10 per person cash only each Transfer. Their direct number is: 808-559-0230. If they do not answer, please text them.

There is also one Taxi service that accepts reservations in advance – Alberta’s Taxi Call 808-649-0808

Updated 10/16/23

Question: Can you tell me more about the ferry and transfers on island?
How long does it take to get there?
Answer & More Info

Q. How long is the ferry ride?
A: The ferry ride between Maalaea and Lāna‘i typically takes an 1 hour & 15-20 minutes.

Q: How are transfers to the Cat Sanctuary done? Car or Van?
A: Transfers for the cat Sanctuary are done via a Shuttle Van.

Q: How long is the ride between the Harbor and the Cat Sanctuary?
A: About 20 minutes. 30-40 minutes if the shuttle first has to make a stop in town.

Q: What time are typical pickups from the Cat Sanctuary?
A: 1:00 pm for the for transfer to Town or Beach.  Last pick up is at 3:00pm when the Cat Sanctuary closes and for the 5:30pm ferry.

Q: What do I do when I get off of the ferry on Lāna‘i?
A: When you disembark on Lāna‘i please head up the gangway. Your transfer driver will be waiting for you with a sign that has “Lanai City Shuttle Service” on it. Just let them know that you are Lost on Lāna’i  Guests Order #### going to the Cat Sanctuary Town and they will direct you to the correct shuttle van.

Updated 10/16/23

Question: What is the Ferry Schedule between Maui and Lāna‘i?

Two Daily Roundtrips between Maui and Lāna‘i.

Answer & More Info
Answer & More Info

Maalaea Departures:

(Located at 101 Maalaea Boat Harbor Rd)

Departs from Maui to Lanai at:
6:30AM & 3:30PM Daily – Note: Boarding Closes 5 min Prior to Departure Time

Lāna‘i Departures:

(public loading dock at Manele Harbor)

Departs from Lanai to Maui at:
8:30AM & 5:30PM Daily

Updated 12/23/23

Questions? Please Contact Us!

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