FAQ

About Purchasing your Ferry Ticket between Maui & Lāna‘i

Purchase Round Trip Tickets

Question: How easy is it to walk from the Harbor to the Beach?

Just want to go to the Beach.

Answer & More Info

Q. How far is the walk from the Harbor to the Beach?

A. Hulopo‘e Beach is a short walk (4/10ths of a mile) from the Manele Small Boat Harbor. There are public restroom facilities and freshwater showers available at the beach park.

 

Q. How can I Book my ferry tickets?

A. Go to our Booking link at: https://lostonlanai.com/product/expeditions-ferry-tickets/

Question: What is the Ferry Schedule between Maui and Lāna‘i?

Five Daily Roundtrips between Maui and Lāna‘i.

Answer & More Info

Lahaina Departures:

(public loading dock in front of Pioneer Inn)

Departs from Maui to Lanai at:
6:45am  9:15am  12:45pm  3:15pm  5:45pm

Lāna‘i Departures:

(public loading dock at Manele Harbor)

Departs from Lanai to Maui at:
8:00am  10:30am  2:00pm  4:30pm  6:45pm

Question: What about checking in for Expeditions and directions to Lahaina?

Where is Expeditions in Lahaina?

Answer & More Info

Expeditions Ferry Information

Reservations: All passengers first and last names required, no initials please, including children and non-paying infants.

Check-in Time: Passengers must check in 30 minutes prior to departure time. Please print and bring the receipt and voucher you receive from Lost on Lāna‘i  or be able to show it electronically via smart phone, tablet, etc. and present I.D. in exchange for tickets. Ferry departs on schedule and does not wait for late passengers.

Luggage/Bags: You are allowed two (2) bags and one (1) carry on, no charge. Excess bags, bicycles, dogs, surfboards over 7 feet long, sailboards (with bag and mast) and kayaks will be charged a fee.

Pier Locations: Depart from the main loading pier at Lahaina Harbor on the island of Maui, across from the Pioneer Inn Hotel. (Lahaina Harbor is located off Front Street, behind the Banyan tree). Pick up your tickets at the Expeditions booth at Lahaina harbor main loading dock.

Directions to Lahaina Harbor, Parking and Expeditions Ticket Booth

I surprised my husband on our honeymoon by taking a ferry to Lanai and visiting the cat sanctuary! We both really wanted to visit the sanctuary, but since we were staying on Maui, we weren’t aware it was a possibility. After some research, I found out that it was just a 45 minute Ferry ride away. I worked with Brad through Lost on Lanai, and for a very reasonable price I bought round trip ferry tickets and was met at the harbor by the Lanai City shuttle that took us to and from the sanctuary. I told my husband we were just taking a ferry ride for the day and when we were met on 7/21/17 by Isaac at the shuttle, my new husband was ecstatic to hear we were on THE island of the cats! I chose to pack a lunch for us and we stayed at the sanctuary open to close. Through lost on Lanai you can choose whether to stay all day, or combine it with a tour around Lanai. I called and left Brad a message a week prior to us taking the trip to confirm as I have little travel experience and he returned my call right away. I even received a text the day of our excursion with his personal cell phone and all the instructions for the day. Super easy to book, even for someone like myself with very little travel experience. Absolutely loved it!

https://www.facebook.com/pg/lostonlanai/reviews/

Randi Heitman Cage

Guest, FaceBook Review

A while in advance I organised a trip from Oahu to Lanai with Lost on Lanai, who guided me with itinerary suggestions, helpful hints and a finalised schedule that meant we had enough time to do what we wanted to the most, visit the Lanai Cat Sanctuary (like so many before us) and plenty of time to drive around the island to check out some of the beautiful places Lanai has to offer. Ours was a half day tour, which started with a pick up at the airport, a drive to Lanai City and a tour around, a trip to the Garden of the Gods and Shipwreck Beach, then lunch in Lanai City followed by the most fantastic visit to the kitties. Our driver was a fountain of knowledge about the past and present of the island and we were made very comfortable throughout our stay.
If you fancy a visit, do it with Lost on Lanai, you can’t go wrong.

https://www.tripadvisor.com/Attraction_Review-g60628-d8826209-Reviews-Lost_on_Lanai-Lanai_City_Lanai_Hawaii.html

Claudia F Bexleyheath

Guest, Trip Advisor Review

Question: How do I get my tickets?

How easy is it to get my tickets?

Answer & More Info

Picking up you tickets from the Expeditions Lahaina Ticket Booth is done like “will call”.  Note: After you receive your receipt you will receive a second email from us with your confirmations.

EXPEDITIONS CHECK IN – Expeditions asks guests to check in at their Lahaina Harbor Ticket Booth about 30 min prior to departure.  Give the attendant your name and show them your ID and they will give you your roundtrip tickets. If they ask for a paper voucher let them know that Brad with Lost on Lāna‘i has already e-mailed the office a copy. If you have any questions when you check in please call me on the cell number included with your confirmation email.

 

Question: What about Lāna‘i City?

Info about Lāna‘i City.

Answer & More Info

Here are a few quick tips & info resources to help plan your visit to Lāna‘i City.

Lāna‘i City is very compact and walkable. Some people have “seen it all” in an hour while others can “spend the day” ….. depends on each individuals’ taste & preferences.

Restaurants:

Time spent on Lunch usually averages 30-45 minutes.

Pele’s is closed for lunch Sat & Sun and Cafe 565 is closed on Sunday. Blue Ginger only accepts cash – no cc. Canoes is closed. No Ka Oi is off of the square at Houston & 9yth and is open for lunch most weekdays as is the Poke shop (which sells out early – located on Gay Street) Coffee Works is located at Ilima & 6th and is open 7am-4pm.

Shopping:

Mike Carroll Gallery (A must for the chance to meet Kathy Carroll founder of the Cat Sanctuary.)

The Local Gentry – Great selection “local” clothing, etc.

Hula Hut – Souvenirs and gifts.

Lana‘i Art Center – Community run Art Center.

Museum:

https://www.lanaichc.org/ is another, imo, must see.

Great APP & Guide – Info on Lāna‘i:

https://www.lanaichc.org/lanai-guide.html

Weather can be “variable”. It also can be cooler upcountry on Lāna‘i than expected so everything from sunscreen to layers, an umbrella or light weight jacket are always a good idea.

https://weather.com/weather/5day/l/96763:4:US

Ferry and Round Trip Town Transfer Self-Guided Package

Question: Can you tell me more about the ferry and transfers on island?
How long does it take to get there?
Answer & More Info

Q. How long is the ferry ride?
A: The ferry ride between Lahaina and Lāna‘i typically lasts between 45-55 minutes.

Q: How are transfers to the Cat Sanctuary done? Car or Van?
A: Transfers for the cat Sanctuary are done via a Shuttle Van.

Q: How long is the ride between the Harbor and the Cat Sanctuary?
A: About 20 minutes. 30-40 minutes if the shuttle first has to make a stop in town.

Q: What time are typical pickups from the Cat Sanctuary?
A: 12:45 pm for the 2:00pm Ferry & for transfer toTown.  Last pick up is at 3:00pm when the Cat Sanctuary closes and for the 4:30pm ferry.

Q: What do I do when I get off of the ferry on Lāna‘i?
A: When you disembark on Lāna‘i please head up the gangway. Your transfer driver will be waiting for you with a sign that has “Lanai City Shuttle Service” on it. Just let them know that you are Lost on Lāna’i Voucher Guests #### going to the Cat Sanctuary and they will direct you to the correct shuttle van.

 

Questions? Please Contact Us!

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