FAQ – UPDATED 12/23/23
About Purchasing your Ferry Ticket between Maui & Lāna‘i – Expeditions Ferry has moved operations to Maalaea Harbor.
Purchase Round Trip Tickets
For each roundtrip ticket purchased on our website Lost on Lāna‘i will make a donation of $2.00 in support of a local youth organization.
Question: What is the Ferry Schedule between Maui and Lāna‘i?
Two Daily Roundtrips between Maui and Lāna‘i.
Answer & More Info
Maalaea Departures:
(Located at 101 Maalaea Boat Harbor Rd)
Departs from Maui to Lanai at:
6:30AM & 3:30PM Daily – Note: Boarding Closes 5 min Prior to Departure Time
Lāna‘i Departures:
(public loading dock at Manele Harbor)
Departs from Lanai to Maui at:
8:30AM & 5:30PM Daily
Updated 12/23/23
Question: How easy is it to walk from the Harbor to the Beach?
Answer & More Info
Q. How far is the walk from the Harbor to the Beach?
A. Hulopo‘e Beach is a short walk (4/10ths of a mile) from the Manele Small Boat Harbor. There are public restroom facilities and freshwater showers available at the beach park.
Q. How can I Book my ferry tickets?
A. Go to our Booking link at: https://lostonlanai.com/product-category/ferry-only/
We are Giving Back When you Book
Updated 10/16/23
We are continuing the social enterprise campaign started in August, 2022. For each roundtrip ticket purchased on our website Lost on Lāna‘i will make a donation of $2.00 in support of a local youth organization. This is in addition to our support of other local non-profits like the Lāna‘i Cat Sanctuary.
Lost on Lāna‘i booking forms contain an optional section to its purchase forms that enables customers to help Lost on Lanai allocate its donations to local non-profits. The support of our customers has enabled us to give back more than $5,000 to community organizations.
Question: What about checking in for Expeditions and directions to Maalaea Harbor?
Where is Expeditions in Maalaea?
Answer & More Info
Expeditions Ferry Information Updated 10/16/23
Reservations: All passengers first and last names required, no initials please, including children and non-paying infants.
Check-in Time: Passengers must check in 30 minutes prior to departure time. Please print and bring the receipt and voucher you receive from Lost on Lāna‘i or be able to show it electronically via smart phone, tablet, etc. and present I.D. in exchange for tickets. Ferry departs on schedule and does not wait for late passengers. Boarding closes 10 min prior to departure.
Luggage/Bags: You are allowed two (2) bags and one (1) carry on, no charge. Excess bags, bicycles, dogs, surfboards over 7 feet long, sailboards (with bag and mast) and kayaks will be charged a fee and must be confirmed in advance. Questions excess baggage? Call Expeditions at 808-661-3756.
Maui Pier Location: Depart from the main loading pier at located at 101 Maalaea Boat Harbor Rd. Ticket Booth located across the Harbor in the Harbor/DLNR Building.
Lāna‘i Pier Location: Main loading pier Manele Harbor. Check in is at the Expeditions podium.
If you fancy a visit, do it with Lost on Lanai, you can’t go wrong.
Question: How do I get my tickets?
Answer & More Info
Picking up you tickets from the Expeditions Maalaea Ticket Booth is done like “will call”. Note: Your receipt will include an info & directions message or you will receive a second email from us with your confirmations.
EXPEDITIONS CHECK IN – Expeditions asks guests to check in at their Maalaea Harbor Ticket Booth 30 min prior to departure. Give the attendant your name and show them your ID and they will give you your roundtrip tickets. If they ask for a paper voucher let them know that Brad with Lost on Lāna‘i has already e-mailed the office a copy. If you have any questions when you check in please call me on the cell number included with your confirmation email.
Updated 10/16/23
Question: What about Lāna‘i City?
Answer & More Info
Here are a few quick tips & info resources to help plan your visit to Lāna‘i City.
Lāna‘i City is very compact and walkable. Some people have “seen it all” in an hour while others can “spend the day” ….. depends on each individuals’ taste & preferences.
Restaurants:
Time spent on Lunch usually averages 30-45 minutes.
Pele’s is closed for lunch Sat & Sun and Cafe 565 is closed on Sunday. Blue Ginger only accepts cash – no cc. Canoes is closed. No Ka Oi is off of the square at Houston & 9yth and is open for lunch most weekdays as is the Poke shop (which sells out early – located on Gay Street) Coffee Works is located at Ilima & 6th and is open 7am-4pm.
Shopping:
Mike Carroll Gallery (A must for the chance to meet Kathy Carroll founder of the Cat Sanctuary.)
The Local Gentry – Great selection “local” clothing, etc.
Hula Hut – Souvenirs and gifts.
Lana‘i Art Center – Community run Art Center.
Museum:
https://www.lanaichc.org/ is another, imo, must see.
Great APP & Guide – Info on Lāna‘i:
https://www.lanaichc.org/lanai-guide.html
Weather can be “variable”. It also can be cooler upcountry on Lāna‘i than expected so everything from sunscreen to layers, an umbrella or light weight jacket are always a good idea.
https://weather.com/weather/5day/l/96763:4:US
https://lostonlanai.com/product/ferry-and-round-trip-town-transfer-self-guided-package/
Question: Can you tell me more about the ferry and transfers on island?
Answer & More Info
Q. How long is the ferry ride?
A: The ferry ride between Maalaea and Lāna‘i typically takes an 1 hour & 15-20 minutes.
Q: How are transfers to the Cat Sanctuary done? Car or Van?
A: Transfers for the cat Sanctuary are done via a Shuttle Van.
Q: How long is the ride between the Harbor and the Cat Sanctuary?
A: About 20 minutes. 30-40 minutes if the shuttle first has to make a stop in town.
Q: What time are typical pickups from the Cat Sanctuary?
A: 1:00 pm for the for transfer to Town or Beach. Last pick up is at 3:00pm when the Cat Sanctuary closes and for the 5:30pm ferry.
Q: What do I do when I get off of the ferry on Lāna‘i?
A: When you disembark on Lāna‘i please head up the gangway. Your transfer driver will be waiting for you with a sign that has “Lanai City Shuttle Service” on it. Just let them know that you are Lost on Lāna’i Guests Order #### going to the Cat Sanctuary Town and they will direct you to the correct shuttle van.
Updated 10/16/23
